Cookie Policy

This Cookie Policy explains how Constelle (“we,” “us,” or “our”) uses cookies and similar technologies when you visit or use our website and AI-powered insurance assistant (the “Service”). It describes the types of cookies we use, why we use them, and the choices you have. This Policy should be read alongside our Privacy Policy, which explains how we handle personal information more broadly.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. Other technologies — such as web beacons, pixel tags, and local storage — work in similar ways and are covered by this Policy. Together, these tools help the Service remember your actions and preferences over time.

2. Types of cookies we use

Essential cookies are necessary for the Service to function. They let you sign in, stay logged in, keep your session secure, and remember basic settings. These cannot be switched off in our systems, because the Service would not work properly without them.

Functional cookies let us remember choices you make — such as language or display preferences — so we can provide a more personalized experience. Analytics and performance cookies help us understand how visitors interact with the Service, such as which pages are most used and where errors occur, so we can measure and improve performance.

Targeting and advertising cookies may be set by us or by third-party partners to deliver relevant content and measure the effectiveness of campaigns. Where these cookies are used, you can decline them without affecting core functionality.

3. First-party and third-party cookies

First-party cookies are set by Constelle and support the Service directly. Third-party cookies are set by domains other than ours — for example, by analytics or advertising providers we work with — and may track your activity across different websites. We limit third-party cookies to trusted providers and only where they support a clear purpose described in this Policy.

4. How long cookies stay

Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device until they expire or you delete them, which lets us recognize you on return visits. The lifespan of each cookie depends on its purpose, and we set expiration periods only as long as needed.

5. Managing and disabling cookies

You can manage or delete cookies at any time. Most browsers let you refuse or delete cookies through their settings, and many let you block third-party cookies or browse privately. Essential cookies cannot be switched off because they are required for the Service to function. Keep in mind that disabling some cookies may affect how the Service works and the experience you receive.

6. Do Not Track signals

Some browsers offer a “Do Not Track” signal. Because there is no single standard for how to respond to these signals, the Service is not currently configured to respond to them. You can still control cookies and similar technologies through the settings described in this Policy.

7. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we do, we will revise the “last updated” date and, where appropriate, notify you through the Service.

8. Contact

If you have questions about this Cookie Policy or our use of cookies, contact us through the Contact page on our website and we will be happy to help.